Are banks helping in time of crisis?

Got a shocking SMS few days back. Amex sms me to say my credit limit had hit and I need to pay asap... I thought my credit card is hacked coz I recall only using like 60% of the limit. Give them a call back and was amazed they told me that's due to they had "just decided" to drop my limit, close to how much I had spent => which results in my limit hitting. The rep said I will get an official notice on it soon. Very disappointed with how Amex handle this, how could they simply reduce without any prior notice and then send warning to demand payments! Signz, it seems people are at mercy of bank whenever they like. Lucky I did not pay off my bills last month in the hope of doing a balance transfer. It is irony that they cancel this service "in liue of bad times". Shouldn't people be needing balance transfer service during bad times so that they can afford to carry on paying bills instead of going bankrupty?

Well, of coz Amex is "not alone". I am starting to get rejection from Standard Chartered on request to waive annual fee. The reps was very "helpful" to tell me I can just pay off my bills and cancel the account. Was unable to pay off my credit lines one-off so had to endure paying it. Manage to squeeze money to cancel off my credit cards. Don't understand the bank policy on insisting annual fee during this bad times. Maybe they know for sure most people are not able to pay-off the amount, so now can "hijack" the high annual fee...

Well, on the good side. Now must work even harder to clear my bills and try to stand clear of this two banks ;-)