had a called from XXX bank just now asking me if I want to apply business card (she spoke to me last month before). HA! I told her I had mailed over last month but no updates from them. She lost of words. I tell her further that I had sent the form applying for business card and same time for overdraft facility from the bank. If my latter was rejected, the bank certainly had received my forms. Service super sucks. In fact, the application was attn to this Axxxx Txx whom didn't replied my emails if he had received it. What kind of service attitude!
Wondering now if to termiate my corporate account from this bank. Quite unhappy over their service actually. I tried to apply a 10k overdraft facility, they called to say can offer me 20k. YET, the final letter came in to say it was rejected totally!!! Giving me false hope and wasting my time applying!
Tried to get a statement reprint also very difficult. After q-ing at the bank counter in a busy afternoon, was told by the counter staff "there is nothing she can help me in" as I had to WRITE IN. CANNOT FAX. CANNOT MAIL OVER. Has to hand 0ver at the bank counter which I open the corporate account from. And the best part is "after submission, had to WAIT don't know how long for approval but certainly not immediately". Wow, hard to believe it! Don't see any logic why IN-PERSON I cannot request/access old statments, need to WRITE-IN (not sure what stupid format they will need) and to WAIT for approval. Really shock at how "effective" this bank work.... Wonder why the staff cannot offer me a piece of paper to "write-in" what I want and then submit for me too... I was "advised" to go to where I open the account personally to WRITE-IN. signz, lousy service.
Spoke to few friends and they all agreed recently this bank SUCKS in service... What kind of banking do can we expect from Singapore anyway?
thinking back. there was once in a single day I get THREE CALLS from them asking if I want to apply for credit cards (when I already had). They must be super eager for business to outsource the marketing to so many parties... never see them so "onz" in servicing clients, signz
Mmm, should I close and save $15 bucks monthly. Only hassle is need to change my GIRO forms... While things are not on monopoly, but we don't have much choices in Singapore...
Wednesday, March 14, 2007
Monday, March 12, 2007
Tons of lucky draws coupon, but...
Went for IT Show 2007 at Suntec today with wife. She purchased a samsung TV with a 25% during the last hours of the show. We happily went off around 9pm but later realised there is lucky draw coupon that we didn't redeem. So I went back up, and noticed there was a redeemption booth for Samsung purchases for some lucky draw thing.
Hearing from the announcement that the lucky draw for the IT Show 2007 was already on-going, I tried my luck at the booth. The staff was still allowing people to redeems the lucky draw coupons, think it's a separate draw. I Q and hand over my receipts, and goosh! I was given two thick stacks of different coupons (just for our purchase of 1.2k). To my disappointment, there was NO pen available for me to fill up. Asked the staff and he was blank at me not knowing how to assits. Gave up and went back. Well, one of the stacks i could still fill up later stage coz its deadline not over yet... Must salute those people that buy alot of things from samsung that had to went thru the effort to fill up BOOKLETS of coupons...
I wonder why the organiser can't be abit of considerate to have pens for people to loan (if scared stolen, can always attached them to the counter). Esp why the need to fill up the receipts number (if they don't trust we buy, why not simply issue the coupons when we pay...)
I guess the next time I come for such show to buy anything, I need to bring pen or self-ink DIY pads to standby incase I had alot of things to fill up. Even better, I should bring tons of them to sell or rent on the spot! That's what the singapore government pushing for, innovative ideas. hahaha.
With IT been so advance, wonder why no one implement counters with PCs/printer whereby staff could simply key in the customer details (caputre correct database) and then print the necessary number of coupons out. Save time on customers end and don't need to pre-print coupons... Mmm, maybe IT simply are way way slowly picking up in singapore still. lol
Hearing from the announcement that the lucky draw for the IT Show 2007 was already on-going, I tried my luck at the booth. The staff was still allowing people to redeems the lucky draw coupons, think it's a separate draw. I Q and hand over my receipts, and goosh! I was given two thick stacks of different coupons (just for our purchase of 1.2k). To my disappointment, there was NO pen available for me to fill up. Asked the staff and he was blank at me not knowing how to assits. Gave up and went back. Well, one of the stacks i could still fill up later stage coz its deadline not over yet... Must salute those people that buy alot of things from samsung that had to went thru the effort to fill up BOOKLETS of coupons...
I wonder why the organiser can't be abit of considerate to have pens for people to loan (if scared stolen, can always attached them to the counter). Esp why the need to fill up the receipts number (if they don't trust we buy, why not simply issue the coupons when we pay...)
I guess the next time I come for such show to buy anything, I need to bring pen or self-ink DIY pads to standby incase I had alot of things to fill up. Even better, I should bring tons of them to sell or rent on the spot! That's what the singapore government pushing for, innovative ideas. hahaha.
With IT been so advance, wonder why no one implement counters with PCs/printer whereby staff could simply key in the customer details (caputre correct database) and then print the necessary number of coupons out. Save time on customers end and don't need to pre-print coupons... Mmm, maybe IT simply are way way slowly picking up in singapore still. lol
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