Just back from movie at Vivo City. Had a lousy experience at the Long John Silver there.
3 staff at the counter, but only 1 is taking order. Unlucky for me, the two ladies in front of me cannot make up their mind what they want. The counter gal seems new and trying to explain to them what is what. After taken the order, it seems something was changed.
Suddenly, the guy at the kitchen shouted out from inside at the gal to ask her to say properly the order... While it's directed at the counter staff, don't think that's the way to behave at work. Without proper settling the two ladies' order, the counter gal was called into the kitchen and another staff took over... The two ladies was unhappy over the shouting and asking what happened... Their order never finished and i had to wait longer...
One staff whom was washing things seems to see me not happy so tries to ask me for order from another counter but it seems the person behind me was faster ;-p I thought maybe just wait a little while more for them to finish...
Wife cannot tahan the long wait (10mins plus after she sit one corner and wait for me to Q) and decide to leave...
Guess the management never train their staff how to react to customer changing order?
mmm....
waste of my time...
interestingly, after we makan at BK, on the way back the two ladies still speaking with another staff, likely cannot get over the incident... lol
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