Today happened to be free and wife is on leave. Brought her (with son) to the KFC branch at Bukit Merah there. As we leave, she had carelessly left her wallet on the table. She released that only when we've left but quickly I make an u-turn back to park infront of the resturant.
Wife alight immediately to go along to check if the staff saw pick up her wallet. Seeing her walk up and down, I parked the van and went in to check out.
Surprisingly, the general manager only replied "staff never see it" and full stop. Thinking that maybe the staff may had simply take the rubbish as trash and throw away, I open up the various bin in the resturant. All was just clean up without anything inside. Meanwhile, wife requested the GM to check the staff locker to see if any staff may had kept it, he simply walk in and very fast came out to say "not found".
Went to check with the GM that since my tray was just cleared barely less than 10mins, where was the rubbish then? The GM they asked the staff to know that it was just been throw to the rubbish collection point. I requested to go there check just in case. The staff bring me there, I teared open all the trash bag. Well, all was boxes and tins from PIZZA HUT. I asked the staff if the trash are been just been disposed, why can't them be found? The replied was "just now got someone behind me, maybe they cleared it aways" -> just that rubbish bag???
Frustrated, I went back to ask one of the customer if he saw anything. The replied was never noticed anything, FINE. The GM only then seem bothered to ask another customer if he saw anything... Asked the GM what happened to the rubbish, only can tell me they shared rubbish bin wif Pizza Hut. What the crap... That don't explain how come then only has Pizza Hut delivery boxes (and tins)...
Well, maybe can say we sauy to lost to the wallet. But it's disappointing to be in such a unhelpful
staff environment... I cannot understand why in less than 10mins (or maybe just less than 5mins) "trash" can be totally gone in a confined area... The GM should has show some effort or least concern in assisting to find the wallet.
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