Monday, June 18, 2007

Updates on encounter with Macdonald

Mmm, happened to go Mac again these few days.

Somehow, my ezlink card again not working liao. The machine not able to detect my card again :-<

At the West Coast Park outlet, the staff proceed to print out the receipt and advice me to claim the points via sms (well, as if I will know the steps). Nevertheless, at least he knew how to handle, so I thought maybe some improvement?

However, today at Bukit Panjang Plaza proved me wrong again. Again the card cannot be read, the staff simply say cannot and return me. Never give me receipts leh. I guess I must not be alone as the lady at next counter comment about the same problem of mine to the manager. Well, the manager told the lady "I will find you to talk on this later" so i didn't know what happened later.

I wonder why would an organisation will want to start to implement a membership system only to "let it rot" at a later stage. This whole membership thing is like an white elephant. Perhaps having so many outlets and sales liao, it's no longer important for "loyalty cards"?

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