bank services...

had a called from XXX bank just now asking me if I want to apply business card (she spoke to me last month before). HA! I told her I had mailed over last month but no updates from them. She lost of words. I tell her further that I had sent the form applying for business card and same time for overdraft facility from the bank. If my latter was rejected, the bank certainly had received my forms. Service super sucks. In fact, the application was attn to this Axxxx Txx whom didn't replied my emails if he had received it. What kind of service attitude!

Wondering now if to termiate my corporate account from this bank. Quite unhappy over their service actually. I tried to apply a 10k overdraft facility, they called to say can offer me 20k. YET, the final letter came in to say it was rejected totally!!! Giving me false hope and wasting my time applying!

Tried to get a statement reprint also very difficult. After q-ing at the bank counter in a busy afternoon, was told by the counter staff "there is nothing she can help me in" as I had to WRITE IN. CANNOT FAX. CANNOT MAIL OVER. Has to hand 0ver at the bank counter which I open the corporate account from. And the best part is "after submission, had to WAIT don't know how long for approval but certainly not immediately". Wow, hard to believe it! Don't see any logic why IN-PERSON I cannot request/access old statments, need to WRITE-IN (not sure what stupid format they will need) and to WAIT for approval. Really shock at how "effective" this bank work.... Wonder why the staff cannot offer me a piece of paper to "write-in" what I want and then submit for me too... I was "advised" to go to where I open the account personally to WRITE-IN. signz, lousy service.

Spoke to few friends and they all agreed recently this bank SUCKS in service... What kind of banking do can we expect from Singapore anyway?

thinking back. there was once in a single day I get THREE CALLS from them asking if I want to apply for credit cards (when I already had). They must be super eager for business to outsource the marketing to so many parties... never see them so "onz" in servicing clients, signz

Mmm, should I close and save $15 bucks monthly. Only hassle is need to change my GIRO forms... While things are not on monopoly, but we don't have much choices in Singapore...